Terms of Use

Effective date: October 12, 2025.

These Terms of Use govern your access to and use of the FiTepAI platform, mobile applications, and services. By using our services, you agree to these terms.

Acceptance of Terms

By creating an account or using FiTepAI services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you may not use our services.

Eligibility

You must be at least 18 years old to use our services. If you are using SkyFlight d.o.o. on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

User Accounts

Account Creation

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials.

Account Types

We offer different account types (Starter, Professional, Diamond) with varying features and pricing. Account features depend on your selected package.

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activities, or pose security risks.

Service Description

SkyFlight d.o.o. through the FiTepAI application provides:

  • AI movement analysis for physiotherapy exercises
  • Mobile and web platforms for accessing and tracking exercises
  • Progress tracking and reporting tools for physiotherapists
  • Smartwatch integration for health monitoring (Diamond package)

Pricing and Payment

Fees

Pricing is based on your selected package: Starter (free), Professional, Diamond. All prices are in euros and exclude value-added tax.

Payment Terms

Installation fees are paid upon account activation. Per-treatment fees are billed monthly. Payment must be made by bank transfer.

Refunds

Installation fees are non-refundable. Monthly usage fees may be refunded in special cases within 14 days of billing.

Cancellation

You may cancel application usage at any time. Cancellation takes effect at the end of the current billing period. No refunds for partial periods.

User Responsibilities

You agree to:

  • Use the platform only for lawful purposes
  • Follow exercise instructions and safety guidelines
  • Not share your account with unauthorized users
  • Not reverse engineer or attempt to access our source code
  • Not interfere with the security or functionality of the platform
  • Maintain adequate internet connection and compatible devices

Medical Disclaimer

FiTepAI is a tool to support physiotherapy treatment, not a substitute for professional medical advice. Always consult with qualified healthcare professionals. Our AI analysis is for informational purposes and should not be solely relied upon for medical decisions. In case of emergency, contact emergency services immediately.

Intellectual Property

All content, features, and functionality of FiTepAI (including software, AI algorithms, design, logos, and text) are owned by SkyFlight d.o.o. and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

Limitation of Liability

The FiTepAI application is provided 'as is' without any warranties. We are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform. In case of dissatisfaction with usage, upon request we may waive one month's monthly fee.

Indemnification

You agree to indemnify and protect the FiTepAI application from any claims, losses, or damages arising from your violation of these terms or misuse of the platform.

Governing Law

These terms are governed by the laws of the Republic of Croatia. All disputes are resolved in the competent court in Zagreb, Croatia.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notification. Continued use after changes constitutes acceptance.

Contact

For questions about these Terms of Use, contact us via contact form

Important Notice

By using FiTepAI services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree, please discontinue use of our platform.